- Create business value: Lead the business in using technology to enable innovation and advance the business agenda
- Navigate business change: Help the business implement and achieve the desired benefits of major change (e.g., M&A, new market entry, outsourcing)
- Optimize IT investments: Align the IT investment portfolio with business priorities and maximize return on investment
- Transform IT capabilities: Continually optimize the IT delivery model to meet evolving expectations for performance, quality and cost
- Deliver IT with confidence: Understand and proactively manage risks to protect the business and minimize the impact of disruptions
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Relationships can be built, but business must be earned